Slack’s AI makeover shows workplace chat is becoming an agent platform

Workplace chat is no longer just about messages. It is becoming a surface for AI agents.

What happened

Salesforce announced an AI-heavy Slack makeover with 30 new features.

Why it matters

Slack sits inside daily work. Adding AI features can turn it into a coordination layer for summarising, searching, automating, and acting across workplace tools.

The bigger picture

Enterprise AI will likely live inside existing workflows. Messaging platforms may become one of the main places where employees interact with agents.