Google Launches Universal Gemini Work Agent
Google has introduced a cross-platform Gemini work agent that can act across enterprise systems and third-party tools.
Google is treating the AI agent as a new kind of enterprise user rather than just another chatbot.
What happened
Google introduced a Gemini work agent that can plan multi-step tasks, use tools and access company systems across both Google and third-party applications.
The agent can operate across services such as Workspace, Microsoft 365, Slack, Jira, Git and enterprise data platforms.
It also receives its own identity and audit trail inside an organisation.
Why it matters
The technical challenge in enterprise agents is not only reasoning.
Agents need permissions, identity, tool access and accountability across many systems.
Google already owns a large part of the enterprise productivity stack, giving it a natural distribution advantage as companies experiment with agentic workflows.
The bigger picture
Enterprise software may increasingly be built around agents acting across applications rather than employees opening each system manually.
If that model works, the strategic battle shifts toward who controls identity, permissions and cross-application orchestration.
Google is positioning Gemini directly in that layer.