Amazon faces fresh scrutiny over delivery driver control

Platform businesses keep running into the same uncomfortable question: where does flexibility end and control begin?

What happened

Amazon is facing fresh scrutiny over how much control it has over contract delivery drivers.

Why it matters

Many tech-enabled logistics and marketplace businesses rely on flexible labour models. But the more control a platform has over workers, the more regulatory risk it may face.

The bigger picture

The platform economy is being forced to mature. Operational efficiency is no longer enough if the labour structure itself becomes legally fragile.